Rocio is a dedicated and detail-oriented administrative professional with a strong commitment to supporting mental health services and client care. She cares deeply about creating a welcoming and efficient atmosphere for both clients and staff and is adept at handling sensitive information with professionalism.
Rocio oversees daily administrative operations, including claims submission, billing, benefit verifications, and clinician credentialing, ensuring services run smoothly and efficiently. Known for her compassionate approach and strong organizational skills, she works closely with both clients and providers to support quality care. Bilingual in English and Spanish, she enjoys connecting with and assisting clients from diverse backgrounds.
Outside of work, Rocio enjoys reading, trying new recipes, and spending meaningful time with family. You can reach her at info@chicagocounselingservices.com or 773.345.8330 x1.